Accessibility Statement for Storage Addington
Storage Addington is committed to making our storage services and online information accessible to the widest possible audience, including people with disabilities. We aim to provide an inclusive and user-friendly experience for everyone who needs secure and accessible storage in the Addington area.
Our Commitment to Accessibility
We are working to ensure that our website and digital content follow the Web Content Accessibility Guidelines version 2.1, at level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is for customers using assistive technologies, such as screen readers, screen magnifiers, voice recognition software, and alternative input devices, to be able to access key information about Storage Addington services, locations, unit options, and accessibility features.
Screen Reader Support
The Storage Addington website is designed to be compatible with commonly used screen readers. We use semantic HTML to help assistive technologies understand the structure and meaning of our pages. This includes appropriate use of headings, paragraphs, and descriptive text for important elements.
We aim to provide clear and descriptive text alternatives for meaningful images and icons so that customers relying on screen readers can access the same information as sighted users. Where images are purely decorative, we work to ensure they are not announced unnecessarily, reducing clutter for screen reader users.
Keyboard Navigation
Our website is being developed so that key functions and information can be accessed using only a keyboard. This supports users who cannot use a mouse or prefer a keyboard-only experience. We strive to maintain a logical tab order, visible focus states, and accessible interactive elements throughout the site.
Customers should be able to move through navigation menus, forms, and content areas using standard keyboard commands, such as the Tab, Shift plus Tab, Enter, and arrow keys. We continue to review our pages to reduce keyboard traps and ensure that users can always move forwards and backwards through content without getting stuck.
WCAG 2.1 AA Compliance
Storage Addington is working towards conformance with WCAG 2.1 level AA across our primary pages and key user journeys. This includes improving colour contrast, providing clear and consistent navigation, designing layouts that adapt to different screen sizes, and supporting users who resize text or use zoom functions.
Our focus includes the most important tasks for customers looking for storage in the Addington area, such as finding location details, understanding unit options, reviewing accessibility information, and contacting our team for support or to make a booking.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our site and may make updates to improve the experience for users with disabilities. When we launch new pages or features, we consider accessibility as part of the design and development process. We also monitor feedback from customers using assistive technologies to identify barriers we may have missed.
Some legacy content or third party tools may not yet fully meet WCAG 2.1 AA standards. Where this occurs, we aim to provide alternative ways to access essential information about Storage Addington services.
Requesting Assistance and Giving Feedback
If you experience any difficulty accessing information on our website, using keyboard navigation, or interacting with our content via a screen reader, we want to hear from you. Your feedback helps us make Storage Addington more accessible for everyone in the local community.
You can contact us through the contact form on our website or by using the postal and in person details provided on our contact page. Please describe the page or feature you were using, the issue you encountered, and any assistive technology or browser you were using, so we can investigate and respond effectively.
We will review all reasonable requests for accessible formats or additional support and will do our best to provide information about Storage Addington and our facilities in a way that meets your access needs.




